Shipping Policy

TheLeatherz Shipping Policy (as of 2024-10-12) adheres to Google Merchant Center guidelines and ensures reliable and seamless delivery for customers worldwide.

Procedure to Follow
Once your order and payment are processed, the handling time is between 6–9 business days. After shipping, you will receive an email with tracking details. Contact us via live chat or email for any concerns regarding your shipment.

Free Shipping and Urgent Shipping

Our standard delivery takes 9–14 business days from order placement. For urgent shipping, delivery time is 1–2 business days after processing.

Shipping Access

We partner with DHL Express and FedEx Express to ensure reliable courier services. If you are unavailable, please assign someone to receive your parcel or provide delivery instructions.

Late Delivery Claims and Damaged Items

For damaged items or if your parcel is not received within the estimated time, claims must be made within 7 business days. We offer a 30-day return policy for refunds or exchanges.

Important Notes

Ensure correct shipping details are provided to avoid delays. Any changes in address should be directed to the carrier service (DHL or FedEx).

Notifications

You will receive an order confirmation email immediately after placing your order, followed by a shipping confirmation when your parcel is dispatched.

Estimated Delivery Time

• Standard Delivery: 9–14 business days (6–9 days handling, 3–5 days transit)
• Urgent Delivery: 1–2 business days after handling.