Theleatherz is renowned and accredited around the globe by covering broader spectrum of fashion style and statement and thus offers a reliable and stress free delivery procedures.
Procedure to Follow
Once you choose your desirable product; make the transaction and the payment is made, the shipping process will be of 6 to 8 business days. An email, including product’s shipping and tracking details will be generated promptly as soon as your parcel started shipping to your provided destination. In case of any misfortune with promised timings, you can contact us via Live chat or email for any kind of query.
Free Shipping and Urgent Shipping
Theleatherz offer also have room in our policies for URGENT DELIVERY is Free which will take 6 to 8 business days in proceedings and up to 1 to 2 business days for the product delivery
To provide our customers a reliable courier services we work together with trustworthy services include DHL EXPRESS and Fed EX EXPRESS. On time provision of tracking and shipping details are provided through email as we value your time. For your own convenience, in case of your unavailability, please allocate or assign your neighbor so the parcel will be received on your behalf. You can also leave a note at your doorstep providing details of particular and nearby neighbor to whom package will be delivered.
Late Delivery Claim and Damaged Item
Although we offer trustworthy and reliable products but in case of any misfortune happen and product delivered is damaged, our Email or Live chat options are always there which noticeably needs to made within 7 business days. We also offer 30 days return policy for the claim of your refund. If customer is unable to track down the parcel which is not received within estimated time frame, refund will be credited in your credit card or PayPal account, an exchange can also be offered.
Notes to be Noticed
Theleatherz aims a seamless delivery at your doorstep and for that we rely on our customers to give all credentials correctly in order to avoid any delay or confusion. Valid phone number and relevant info must be given along with accurate residential address. In case of any change in shipping address, contact directly to DHL EXPRESS and FedEx EXPRESS for modifications. For customers’ safety we do not sent any package to PO Boxes APO/FPO address.
We follow proper steps for safe delivery till end and for that an email including details of your complete order and copy of the product’s receipt will be sent to customer immediately just after the placement of order at Theleatherz Jackets. In case of a missing notification, any technical problem could be the reason. No product will be sent for any further proceedings unless the confirmation email with receipt will be sent to customer.
Estimated Delivery Time
Theleatherz offer in time delivery i.e. 2 to 8 business days in which package of your chosen product will be in your hands after shipping. However in urgent shipping, the time of product delivery will be of 1 to 2 business days after it is shipped.$